Managed IT Services remain relatively unknown to many companies. Yet, outsourcing IT can represent many benefits for executives looking to maximize time, profits and business processes, without compromising the security of their IT infrastructure.
Even today, the CEO, CFO’s and CIO’s of companies are reluctant to implement such a solution. The relative novelty of the offer, the fear of offending their IT team or the false belief that IT is a necessary evil in the company explains this widespread resistance.
Here are what leaders have to gain by letting go of some of these myths that ultimately limit the growth of their business.
1. CEO: put your energies in the RIGHT place
For the CEO, Information technology is a constant concern. Service interruptions, data loss or loss of potential earnings are all signals that distract him from his main task: to grow the business.
By outsourcing its IT, the CEO has peace of mind, thanks to a team of experts that ensures that at any time, the infrastructure and vital services are operational.
Gains specifically for the CEO, managed services will:
• Reduce the company's vulnerability to various IT claims;
• Provide peace of mind that allows reallocation of energy in the right place;
• Provide access to more IT experts and at lower cost;
2. CFO: budget and operations optimization
If the CEO is looking for relief from worries related to IT and buy some peace of mind, the finance director desires a return on investment. The aim is to reduce costs while improving business productivity. In this sense, managed IT services are a perfect solution for the CFO who wants to save, while maximizing IT efficiency.
Gains specifically for the CFO, managed services will:
• Generate significant savings by reducing onsite staffing needs;
• Simplify budgeting with fixed monthly rates tailored to the company's specific needs;
• Avoid surprises and cost overruns associated with contingencies of a business;
• Provide access to more IT experts and at lower costs;
• Allows operations to be maximized.
3. CIO : IT involved in corporate growth
The IT director is often the most unwilling to allow IT outsourcing. Fear of losing work or control of the company's IT infrastructure often justifies the CIO’s natural resistance to consider managed IT services.
To free himself of these assumptions, the CIO needs to show vision and consider managed IT services as the tool that will enable the IT team to take on a greater role within the company.
Gains specifically for the CIO, managed services will:
• Liberate IT from routine sub- tasks, such as server administration, backup, repair and management of alerts;
• Release staff to be redeployed to more innovative projects involved in the company's success and growth;
• Allow IT to better illustrate to the stakeholders their expertise and their understanding of the challenges the company faces;
• Allow IT to generate business gains.
As the CEO, CFO and CIO cannot predict economic growth, it is imperative that they act where they have control, that is to say within the company. By entrusting the management of their IT infrastructure, they have a direct impact on the performance and growth of their business. All while being innovative, developing the skills of their staff and improving the various business processes.
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