4 trends influencing digital transformation in the insurance industry

Posted by present on Jun 1, 2016 10:00:00 AM

To remain relevant, insurers can no longer ignore the changes in the environment in which they operate on a daily basis.

Even though most insurance companies are aware of the challenges they face, some still see digital transforamtion as a necessary evil. They will eventually have to change their minds, since only insurers able to consider IT as real levers of success will remain, or become, successful organizations, efficient and innovative.

Here are four trends to guide insurers through their digital transformation strategy.

1. Meet growing customer expectations

The development of IT today is due to a new business concern: the consumer - user.

Nowadays, consumers are looking for an experience:

• Fast







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Topics: IT infrastructure, Digital transformation

Sales Assist: the mobile application for selling customized products

Posted by Nicolas Huet_ on May 24, 2016 10:12:52 AM

The customized construction industry maintains a traditional mode of operation with little computerized versatility, due to lack of adequate computing resources.

Present developed Sales Assist, an application designed to optimize the quote process; the desire was to provide business tools with a high level of adaptability to meet the clients very specific business needs.

The solution was first to adapt an automated process for the control and selling of doors and windows for this construction company.

Before proceeding we needed to see how it could adapt to the reality of all companies that sell custom made construction products, the following problems had to be resolved within this particular company, before we could move forward.

Case study: company manufacturing and installation of doors and windows

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Topics: IT Innovation, Mobility, Digital transformation

9 obstacles in the way of digital transformation

Posted by Marc Beaulieu_ on Apr 5, 2016 11:00:00 AM

More and more companies have digital transformation initiatives, and the phenomenon is growing week by week. For some, it will accelerate their business development, but for others, it is not an easy transition. Yet this transformation must be made in order to ensure the sustainability of the business. Indeed, 67% of executives believe that digital transformation is now " a matter of survival " for their business and data research is proving them right!

Read our article 8 statistics on the State of digital transformation of companies to better understand the importance of taking this path and the resulting benefits.

One thing we can be certain of, it is the collaboration between people and technology that is at the heart of this transformation. One cannot exist without the other.

The following statistics confirm that we are still in the early stages of this new digital age, but it is also urgent to act and be part of the big winners, rather than the big losers.

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Topics: IT Innovation, Trends, Digital transformation

8 statistics on the state of digital transformation in companies

Posted by Marc Beaulieu_ on Feb 23, 2016 8:50:52 AM

The digital transformation of businesses and all organisations is happening, and at the very least, we can say is that this revolution has had significant impacts. First, there are the negative consequences, such as the disappearance of many companies over the last 10 years.

85% of companies in the original Fortune 500 list in 1955 are gone! And yet there are frontrunners such as GE, Rolls Royce and Airbus that lead the parade using the new technologies of the digital age to become leaders in their industry. As well, there are thriving businesses that were born due to digital transformation such as Uber or AirBnB.

For all companies that want to ensure their survival, whether SME or multinational, the challenge is the same: to succeed in a digital economy. To better understand the importance of this revolution, here are some key statistics on digital transformation.

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Topics: IT Innovation, Mobility, Digital transformation, trend

Three aspects that are (also) part of digital transformation

Posted by Claude Gagne_ on Feb 9, 2016 12:00:00 PM

The digital transformation of enterprises should not be seen as a technological revolution. If you fall into this trap, your transformation journey would probably be a resounding failure.

Digital transformation is primarily a change in vision, corporate culture and the relationship with customers. Technology is the vehicle for this transformation.


1. Organisational and corporate culture aspects


• The end of IT isolation
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Topics: Mobility, Big Data, Digital transformation

What IT experts are saying about your 2016 New Year’s Resolutions

Posted by Jennifer Bridgeman_ on Jan 13, 2016 10:00:00 AM

The history of New Year’s resolutions goes back to Babylonians times, where promises were made to the gods at the start of each year in hopes they’d earn good favor in the coming year.   Nowadays, January often brings about personal reflection and resolutions revolving around getting in shape, eating healthier, spending less or been less stressed.

Organisations also use this time to reflect on what went right and what needs improvement. Therefore as we shake off the holiday fog and kick off a new year full of potential, I decided to collaborate with our key partners and internal experts to discuss what IT strategies they think Canadian enterprises should focus on in 2016. Basically I asked them to answer the following question:

What should be enterprises’ #1 New Year's Resolution for IT in 2016?

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Topics: Trends, Digital transformation

Success Guide for Digital Business Transformation

Posted by Claude Gagne_ on Jan 6, 2016 12:15:00 PM

There are many reasons for the growing interest in IT from business leaders, but the crucial one is: digital business transformation is not just a matter of competitiveness or market positioning, it is a matter of survival.

While the stakes are so high, many leaders find themselves trapped by inaction because they fail to follow the fast pace of new technology and do not know where to start or how to put these technologies in place in a global and coherent manner. To overcome this impasse, it is essential to understand the ‘why’ and especially the ‘how’ of such a process of transformation.

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Topics: Mobility, Digital transformation

Digital Transformation: 4 impacts for all businesses

Posted by Marc Beaulieu_ on Dec 15, 2015 11:30:00 AM

Recently, different studies conducted by Gartner, Deloitte and PwC confirmed one of the business realities that had become fairly evident to me: that technology is the number one priority of CEOs.

Being the head of an information technology firm, I see daily, the main impacts of the digital era on today's businesses.

In today’s digital age, all lines of business are concerned by the impact of the technological revolution. Managers must understand the changes occurring, in order to exploit them to their advantage.


1. Increasing the availability of human and financial resources

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Topics: IT Innovation, Trends, Digital transformation

What is the Internet of Things and where do we stand in 2015?

Posted by present on Nov 25, 2015 11:45:00 AM

The Internet of Things or IoT, cannot be simply summed up as a technological breakthrough. As advances in mobility are already changing our lives, the Internet of Things will bring this to a whole new level.

The definitions of the Internet of Things are multiple and I usually refer to the one from UTI:  A global infrastructure for the Information Society, enabling advanced services by interconnecting (physical and virtual) things based on, existing and evolving, interoperable information and communication technologies. Basically, it is the concept of connecting any device to the Internet and to each other.  

The story and the future of the Internet of Things is being written as we speak. However, the factors that are influencing the development of this new stage of the Internet are already well known:

  • The proliferation of inexpensive sensors and chips that allow for the communication of information

    •The advancement of wireless networks and cloud computing infrastructure

    The expansion of application development

    The progression of a connected culture

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Topics: Mobility, Digital transformation

Happy Birthday Present! 25 years in a continuously changing IT world

Posted by present on Nov 11, 2015 11:45:00 AM

It is often said that entrepreneurship is something that is in the blood. A statement that makes sense when you think of Marc Beaulieu, president and founder of Present.

At just 16 years old, Marc left school to start a business in printing. An entrepreneur at heart, certainly, but above all, a visionary, as he quickly realized that a new era was beginning. 

"When computers began to popularise, I returned to school. I immediately felt that this would be the field of the future. In fact, I realised that already, IT was gradually replacing printing. "

With an IT degree in hand, he quickly got a job in a company specialising in information technology. At that time even more than today, this new industry sector was booming and demand increasing. In this favorable business environment, IT vendors were taking their customers for granted.

Coming from a family of salespeople that respected, even revered their customers, Marc was exasperated by the condescending attitude of these companies.  Therefore, he aspired to start a company specialising in IT, which would have the mission to provide the best possible service to its clients. This value has fueled Present for 25 years. While many companies talk about customer service in their values, at Present, it's more than that. Marc Beaulieu named the company Present to anchor in the name excellence in its service and a constant presence among its clients.

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Topics: IT Innovation, Trends, Events, Digital transformation

About this blog

The right use of technology addresses business challenges and drives business growth in all areas of an enterprise.  We hope this blog will offer insight into developing strategies and tactics to enable you to identify those key drivers of growth and keep pace with and anticipate the rapid technology change of today.

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