Benoit Mercier_

Professional Services Manager. I started my career at Present over 20 years ago as a C++ developer, developing point- of-sale solutions. Since then, I’ve been implicated in many, many projects of varying nature, touching notably the AS/400 technology. I was in charge of all “special missions”, anything that was considered complex. After having worked as project manager and a brief stint in solutions sales, I took over the management of our professional services, which I have been doing for that last 12 or so years. A perfectionist, my focus is to continuously improve our processes in order to deliver high quality services in the most efficient way. Other than IT, I studied in robotics and I’ve always had a passion for industrial automation, electronics as well as home automation.

Top 4 obstacles that keep you away from turning to IT managed services

September 7, 2016

We all know that outsourcing certain tasks - even if nobody likes to do them - can make people uncomfortable. This is the case in IT and..

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June 14, 2016

Each summer, many small and medium business owners take the risk of spending a few weeks without their key resources. Whether it's a system..

Leader in aerospace flies to new heights with managed IT services

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Did you know...Lockheed Martin manufactured the Mars Climate Orbiter, which was intended to study the climate of Mars from an altitude of 500,000..

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Choosing the cloud to eliminate IT management: beware of these potential pitfalls

January 26, 2016

Virtualising your IT infrastructure and migrating to the cloud will most likely bring significant gains. However, eliminating the management of..

How do I know if I need IT managed services?

December 1, 2015

Without sufficient resources, small and medium enterprises often face challenges in addressing their IT problems, not to mention in using..

4 types of savings made possible with IT managed services

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When it comes to keeping the lights on in IT, more and more companies are entrusting the management of certain tasks, if not their entire..

5 must-have skills to look for when hiring IT resources

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After more than 24 years of experience, hiring top talent is one of the most important management tasks our recruters do.  When selecting..

Case study: Present infrastructure migration to the Cloud

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  More and more enterprises are making strategic decisions to move applications and infrastructure to the cloud. Like many companies faced with..