In a world where technology is evolving faster than ever, businesses must constantly adapt to remain competitive. But between security, updates, user support, and infrastructure management, your IT teams are running out of time. The result? Stunted innovation. Delayed projects. General fatigue.

This is where IT co-management comes in—a hybrid model that combines the best of both worlds: internal control and the power of an external partner.

IT co-management: what is it exactly?
IT co-management, also known as “co-managed IT services,” is a hybrid approach that combines the strengths of your internal IT team with the expertise of a specialized external partner, such as Present. Unlike full outsourcing, where all IT management is delegated, this model allows you to retain control over strategic aspects while benefiting from targeted support for areas requiring additional resources or skills.

In short: you stay in control, we support you.

• You manage your IT strategy, we ensure execution.
• You manage your priorities, we handle the overhead.
• You understand your challenges, we provide the expertise.

Why adopt an IT co-management model now?
There are many reasons, but here are the most critical:

1. Save time... and increase efficiency
Free your internal teams from repetitive, low-value tasks. Focus them on what matters: innovation, digital transformation, and strategic projects.

2. Access high-level expertise without hiring new staff
Cybersecurity, cloud, virtualization, Microsoft 365, backup solutions: our specialists are already trained and ready to help.

3. Reduce costs
No need to hire an army of technicians. Co-management gives you access to the right skills, at the right time. This creates flexibility and agility.

4. Strengthen cybersecurity
With advanced tools like intrusion detection (XDR, MDR), 24/7 monitoring, and rapid incident response, you protect your data—even overnight.

5. Make your IT scalable
Are your needs changing? So will your resources. Co-management evolves with you, seamlessly.

6. Better user support
When IT issues slow down operations, frustration mounts and priorities slip. By leveraging co-management, you combine the strengths of your internal team with those of an IT partner to provide more responsive user support—and thus boost employee satisfaction and productivity.

What services can be co-managed?
The beauty of the model is its flexibility. Here are some examples of areas where co-management works wonders

IT Infrastructure

• Server, Storage, and Network Management
• Hybrid and Cloud Environment Maintenance (Azure, AWS)
• Backups, Redundancy, Proactive Updates

User Support

• Tier 1 or 2 Helpdesk Support
• Rapid Ticket Resolution
• Workstation, License, and Tool Management

Cybersecurity

• Continuous Threat Monitoring
• Identity and Access Management (IAM)
• Incident Response and Recovery Plan
• Security Training for Your Employees

IT co-management: a tailor-made solution for SMEs and large companies alike

Whether you are an SME looking to professionalize without exploding your costs, or a large organization with an overwhelmed IT team, co-management is for you.

At Present, we don't throw a ready-made solution at you. We work with you to build a tailor-made, scalable, and, above all, effective model.

Don't manage your IT alone anymore. Do it with Present.

Contact us today to build an IT partnership that propels you forward, not slows you down.