Often, the difficulty lies not so much in the lack of data from within applications, databases and social media, as in the ability to overcome data silos and extract a unified view and ultimately usable information.
This is precisely the whole purpose of business intelligence or BI.
The term business intelligence was used for the first time in 1958 by IBM, referring to the ability to grasp the interrelationships between available facts in order to guide action towards a desired goal.
Today, business intelligence encompasses the various tools, applications and methodologies to provide decision-makers with the right information at the right time through reports, dashboards and statistics.
Its goal is to transform your data into a growth driver by offering a synthetic view of current (or even forecasted) activities after collecting and modeling business data from sources as diverse as spreadsheets, databases, text files, and web services.
Note: Business Intelligence examines current and historical data while Business Analytics is primarily used to analyze data with the intention of predicting trends. It's a forward-looking use of data.
In the early days, business intelligence was mainly reserved for big business.
But in a context of increased competition, SMB leaders have understood the advantages of having real-time, key performance indicators to accelerate their decision-making, and anticipate the expectations of their customers.
However, too many important companies still base their decision on intuition.
Intended in the beginning for financial and accounting departments and senior executives of large companies, business intelligence tools now apply wherever decision-making is important for the smooth running of the business.
There is an infinite number of use cases. But there is at least one that all SMB entrepreneurs know, namely:
The ultimate goal is to increase sales volume by optimizing the visitor’s experience.
And from this perspective, the five most useful indicators your business collects and monitors are:
Business Intelligence Solution Providers now have offers specially for SMBs whether deployments are on-site or in the cloud.
The cost of these solutions must be put into perspective with:
In today’s data economy, your new business consists of extracting and refining data to transform it into information and action to make you stand out.
Whatever the type of analysis, companies that will survive and thrive will be the ones that will most intelligently and as quickly as possible produce and implement the relevant information.