IT in SMBs: Technical assistance on demand VS managed services. Which to choose?

Posted by Benoit Mercier_ on Sep 21, 2017 7:45:00 AM

We’ve observed that among certain business leaders, there is a form of IT weariness. In fact, for many, information technology is complex, costly and represents problems that they would rather do without. This exasperation often leads to a reactive attitude that, when a problem arises, exacerbates the frustration with IT. Do you see yourself in this scenario? 

IT infrastructure should not be an obstacle to the success of a business. On the contrary, it is a powerful lever to generating value. But how can we take advantage of technology without the inconvenience of managing it? 

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Topics: IT infrastructure, Managed services, CIO/IT leaders

Why more and more business leaders are relying on IT managed services?

Posted by Benoit Mercier_ on Jul 25, 2017 7:50:00 AM

We are at the midst of an era of digital transformation. And as with every transition period, some companies will pass through it brilliantly while others will struggle and even disappear. In this context, companies that are able to strategically align IT with business objectives are the most likely to succeed

Companies that dominate in their field have understood one thing: IT is becoming increasingly complex and difficult to operate. With the increasing number of technologies, the constant threats to IT security, and the lack of resources and expertise limiting the time actually spent on business priorities, the gap between IT and lines of business is widening. 

To bridge this gap, more and more business leaders are choosing to outsource part of their IT.

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Topics: IT infrastructure, Managed services, CIO/IT leaders

Recruitment decisions: What is the best option for IT needs, hire yourself or outsource?

Posted by Jacques Latour_ on Jul 11, 2017 8:15:00 AM
Reducing costs while optimizing operations is the challenge faced by many companies. As information technologies evolve rapidly, there is a sort of race for innovation, the main obstacle being to win or maintain your place in the market. As a result, IT projects are multiplying within companies and considerable efforts are being made to push the limits and set themselves apart from the competition.

 

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Topics: IT infrastructure, Recruitment, Managed services, CIO/IT leaders

How to simplify and optimize your IT asset management

Posted by Benoit Mercier_ on May 31, 2017 8:00:00 AM

Many companies are not concerned about the management of IT assets as much as they should be. However, having an overview of all your company’s IT assets is essential for the planning and well-functioning of your present and future operations.

 

In addition to using your IT assets to its maximum, the appropriate IT asset management improves your organization’s efficiency and performance while minimizing costs. Furthermore, knowing all the components of your IT systems, including the manufacturer’s maintenance contracts, allows you to solve problems faster and more efficiently while reducing risks.

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Topics: IT infrastructure, Managed services, CIO/IT leaders

Present to provide the International Space Station with IT managed services

Posted by present on Apr 1, 2017 12:01:00 AM

As a permanent outpost in outer space, the International Space Station serves as a stepping-stone for further space exploration. 

This laboratory, 250 miles above earth, needs a reliable and secure infrastructure so scientists can focus on their astronomical, environmental and geological research.  Additionally, as most other companies are experiencing, the ISS is tasked with the challenging necessity to constantly evolve and innovate in order to ‘do more with less’. 

Present is over the moon with excitement to announce they have been chosen to remotely monitor and manage the ISS infrastructure.

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Topics: Managed services

How to overcome 3 fears related to IT managed services?

Posted by Benoit Mercier_ on Feb 1, 2017 7:30:00 AM

The rapid evolution of technology, especially everything related to mobility and digital transformation, has brought many challenges to companies.

In Quebec, as well as the rest of Canada, many companies are at a turning point: they must make critical decisions for their transformation and to secure their future. Choosing which functions to keep internally and which to outsource is part of these critical decisions.

While companies have outsourced IT management for many years, this practice has not yet fully become the norm, and it raises many concerns. [Read the free guide: The shift towards IT managed services. Why, how and is it right for you?]

Yet today, these fears are no longer justified. It’s important to note that the tools to ensure the monitoring and maintenance of IT infrastructures have improved greatly and the companies specialising in this service have optimised their business models and offerings.

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Topics: IT infrastructure, Managed services, CIO/IT leaders, IT security

A look back on 2016: 10 IT articles that marked the year

Posted by Jennifer Bridgeman on Jan 5, 2017 8:00:00 AM

After 90 published articles on our blog last year, here is a selection of 10 that attracted the most attention from our readers. Among the topics of interest are digital transformation and IT outsourcing (which we refer to as managed services).

These two points reflect both the increase in the presence of information technology in enterprises and the separation between value-added IT and the operational element. Increasingly, companies must focus on integrating various technology platforms to bring their business to the next level. At the same time, there is a strong tendency of shifting away infrastructure management to external partners, in order to devote internal resources to value-adding projects.

Happy reading!

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Topics: IT Innovation, IT infrastructure, Trends, Cloud, Managed services, Digital transformation, ibm, CIO/IT leaders

3 things revealed by the top 2016 SMB IT priorities and challenges

Posted by Louis de Grandpré_ on Nov 22, 2016 12:45:00 PM

SMBs must identify their IT challenges and priorities in order to achieve their goals and limit their risks. With an often limited flexibility, SMBs can’t afford to follow a trial and error approach, in IT or other departments.

Techaisle identified the top challenges and priorities for SMBs in 2016, and at the very least, it can be said how surprising many aspects are. Do you see the reality of your business reflected in these IT priorities and challenges or do you see things differently?

I invite you to share your views on this subject at the“Stratégie PME 2016” conference at kiosk 116.

Below is my analysis of the challenges and priorities in the IT field for SMBs in Quebec.

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Topics: IT Innovation, Mobility, IT infrastructure, Trends, Cloud, Managed services, CIO/IT leaders

What do you really buy with an IT Managed Services contract?

Posted by Benoit Mercier_ on Sep 27, 2016 10:00:00 AM

Outsourced management of your IT environment is not just at a monthly cost to receive reports.  Instead, these services offer a hidden value, optimizing your systems, maintenance and security of your computer data.

While several myths about outsourcing IT are widely circulated, we must develop a global vision and how this type of service can affect your business operations.

Listed below you will find an IT Managed Services contract, and how your business can benefit.

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Topics: IT infrastructure, Managed services

Top 4 obstacles that keep you away from turning to IT managed services

Posted by Benoit Mercier_ on Sep 7, 2016 10:00:00 AM

We all know that outsourcing certain tasks - even if nobody likes to do them - can make people uncomfortable. This is the case in IT and management of IT infrastructure.

Many questions and fears come into play and make the decision difficult.

Here are the 4 most common obstacles to move towards the use of IT managed services.

You can refer to the article What do you really buy with an IT managed services contract to understand what is included.

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Topics: IT infrastructure, Managed services, CIO/IT leaders

About this blog

The right use of technology addresses business challenges and drives business growth in all areas of an enterprise.  We hope this blog will offer insight into developing strategies and tactics to enable you to identify those key drivers of growth and keep pace with and anticipate the rapid technology change of today.

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