CIO: How to demonstrate the business value of IT to management?

Posted by Pierre Lavoie on Feb 21, 2017 12:48:43 PM

IT is often left out of value creation in enterprises that are not in the IT field. This is due to the fact that most companies have been built on technical or industrial know-how, or even a service level.

Over the last decades, IT has permitted for all of these businesses to gain in efficiency and productivity, however, the IT department is still viewed as a support service and cost center.

Take for example businesses in transportation, furniture manufacturing, retail, or food distribution that have innovated thanks to IT and have passed to a superior level.

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Topics: IT Innovation, Trends, CIO/IT leaders

How to overcome 3 fears related to IT managed services?

Posted by Benoit Mercier_ on Feb 1, 2017 7:30:00 AM

The rapid evolution of technology, especially everything related to mobility and digital transformation, has brought many challenges to companies.

In Quebec, as well as the rest of Canada, many companies are at a turning point: they must make critical decisions for their transformation and to secure their future. Choosing which functions to keep internally and which to outsource is part of these critical decisions.

While companies have outsourced IT management for many years, this practice has not yet fully become the norm, and it raises many concerns. [Read the free guide: The shift towards IT managed services. Why, how and is it right for you?]

Yet today, these fears are no longer justified. It’s important to note that the tools to ensure the monitoring and maintenance of IT infrastructures have improved greatly and the companies specialising in this service have optimised their business models and offerings.

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Topics: IT infrastructure, Managed services, CIO/IT leaders, IT security

5 priorities for Canadian IT executives in 2017

Posted by Jennifer Bridgeman_ on Jan 12, 2017 10:10:00 AM

In 2017, companies will largely continue to invest in information technologies following a trend begun in 2012.

According to the CIO Tech Poll study, investments focus on two specific fields: analytics and security. CIO Adam Dennison said “Organizations continue to explore ways to conduct business smarter and protect assets and processes”.

 

In this context, we have identified 5 priorities for Canadian IT executives to position their projects in 2017 and to profit from IT.

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Topics: IT infrastructure, Trends, Cloud, Digital transformation, CIO/IT leaders, IT security

A look back on 2016: 10 IT articles that marked the year

Posted by Jennifer Bridgeman on Jan 5, 2017 8:00:00 AM

After 90 published articles on our blog last year, here is a selection of 10 that attracted the most attention from our readers. Among the topics of interest are digital transformation and IT outsourcing (which we refer to as managed services).

These two points reflect both the increase in the presence of information technology in enterprises and the separation between value-added IT and the operational element. Increasingly, companies must focus on integrating various technology platforms to bring their business to the next level. At the same time, there is a strong tendency of shifting away infrastructure management to external partners, in order to devote internal resources to value-adding projects.

Happy reading!

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Topics: IT Innovation, IT infrastructure, Trends, Cloud, Managed services, Digital transformation, ibm, CIO/IT leaders

IT security: 5 things you can do to secure your network perimeter

Posted by Claude Gagne_ on Dec 14, 2016 2:00:00 PM

Companies today must offer optimal data access to employees, customers, and partners in order to be efficient.

This requires continual Internet access, which exposes these companies to hostile environments where threats evolve rapidly.

Add to this the fact that employees can intentionally or involuntarily threaten the network by their actions, and you have everything you need for imminent disaster.

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Topics: IT infrastructure, CIO/IT leaders, IT security

5 steps to implement the best practices for managing data access

Posted by Claude Gagne_ on Dec 8, 2016 3:00:00 PM

Even though information technology security is a daily struggle for SMBs, it is usually underestimated.

However, many simple actions can be done to avoid losing or corrupting data.

The first principle is to give only the strictly required access to each user to meet the 3 essential security principles of information systems:

 

  • •  Confidentiality: information is used only by authorized personnel;
  • •  Integrity: data cannot be modified accidentally or voluntarily;
  • •  Availability: the system must operate within the required levels of service.

 

However, in reality, for companies and, in particular SMBs, there are recurring problems.

 

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Topics: IT infrastructure, CIO/IT leaders, IT security

3 things revealed by the top 2016 SMB IT priorities and challenges

Posted by Louis de Grandpré_ on Nov 22, 2016 12:45:00 PM

SMBs must identify their IT challenges and priorities in order to achieve their goals and limit their risks. With an often limited flexibility, SMBs can’t afford to follow a trial and error approach, in IT or other departments.

Techaisle identified the top challenges and priorities for SMBs in 2016, and at the very least, it can be said how surprising many aspects are. Do you see the reality of your business reflected in these IT priorities and challenges or do you see things differently?

I invite you to share your views on this subject at the“Stratégie PME 2016” conference at kiosk 116.

Below is my analysis of the challenges and priorities in the IT field for SMBs in Quebec.

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Topics: IT Innovation, Mobility, IT infrastructure, Trends, Cloud, Managed services, CIO/IT leaders

Top 4 obstacles that keep you away from turning to IT managed services

Posted by Benoit Mercier_ on Sep 7, 2016 10:00:00 AM

We all know that outsourcing certain tasks - even if nobody likes to do them - can make people uncomfortable. This is the case in IT and management of IT infrastructure.

Many questions and fears come into play and make the decision difficult.

Here are the 4 most common obstacles to move towards the use of IT managed services.

You can refer to the article What do you really buy with an IT managed services contract to understand what is included.

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Topics: IT infrastructure, Managed services, CIO/IT leaders

About this blog

The right use of technology addresses business challenges and drives business growth in all areas of an enterprise.  We hope this blog will offer insight into developing strategies and tactics to enable you to identify those key drivers of growth and keep pace with and anticipate the rapid technology change of today.

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