Each summer, many small and medium business owners take the risk of spending a few weeks without their key resources. Whether it's a system administrator, a person with expertise on specific applications or even an employee dedicated to the help desk, all have a vital role to play. Yet, when these resources are absent during the summer, everyone hopes that the infrastructure will not experience any problems to interrupt the normal flow of daily business services.
It is not for nothing that companies spend on average 70% of their IT budget to " keep the lights on." This is truly a daily requirement.